PaperChat
PaperChat builds customer-support agents for online stores. The publisher says an agent can answer from a store's pages and policies, retrieve live product or order information, collect leads, and hand a conversation to a person. It offers a website widget alongside Telegram, Instagram, and Messenger channels.
Connect knowledge and store actions
The documented setup starts with a website address. You can add PDFs, help documents, sitemaps, or raw text to cover information outside the site. The publisher then describes connecting store actions for live data rather than relying solely on a static knowledge base.
PaperChat lists Shopify catalogue search, policy reading, and cart building. It describes WooCommerce product, stock, and order-status lookup, and WordPress answers based on posts and pages. Shopify, WooCommerce, and WordPress actions are advertised as included with every plan. Check permissions and the behavior of each connection against your store before opening the agent to customers.
Keep conversations available to people
PaperChat's human handover moves the conversation to a team inbox while preserving the customer thread. Lead collection can request a name, email address, or phone number and retain it with the transcript. Conversation history is searchable, so a team can review repeated questions and the agent's responses.
The publisher advertises more than 58 languages and a shared knowledge base across channels. It also describes MCP connections for live actions through business systems, with paid-plan examples including payment, CRM, and task-management services. Confirm which actions a connected server exposes and which plan includes it; a listed integration does not guarantee every operation you may need.
Compare credits and knowledge limits
The pricing page lists Basic at $35 per month for 4,000 message credits, one chatbot, a 25MB knowledge base, and three team members. Pro lists $99 per month for 10,000 credits, three chatbots, 40MB, and four members. Enterprise lists $399 per month for 40,000 credits, five chatbots, 60MB, and five members.
The homepage says one answer uses one credit. Its estimated conversation counts therefore depend on how many answers customers need. Every plan starts with a seven-day trial, and the pricing page says cancellation before it ends avoids a charge. Basic retains PaperChat branding, while Pro and Enterprise list branding removal. Check the selected billing period and current offer before subscribing.