Auxx.ai
Auxx combines support communication, customer records and automation. Its homepage presents Kopilot as an agent that reads tickets, drafts replies and updates customer information. The displayed workspace brings mail, tickets, contacts, companies, orders and knowledge resources into the same environment.
Evaluate a complete support task
The Auxx homepage demonstrates retrieving open VIP tickets, identifying shipping delays, drafting replies and tagging those cases. That shows the intended relationship between the inbox and customer records. It is a product demonstration, not a test we have run against a real support queue.
Choose a small set of non-sensitive examples for an evaluation. Check whether the suggested reply matches the customer's question and the information in the record. Keep a person responsible for approving a message and any record changes before applying the workflow to live customers.
Separate plan allowances from agent access
The captured pricing page lists Free with one team member, one connected channel, 50 AI completions, 100 outbound emails and 100 workflow runs per month. It also lists three workflows and 1 GB of storage. Those are separate allowances, so do not equate a completion with an entire support workflow.
Starter lists three channels, unlimited team members, 500 monthly AI completions, 1,000 outbound emails and 5,000 workflow runs. Growth increases the stated allowances and adds API access and webhooks. The table displays $14 and $35 monthly-equivalent rates for Starter and Growth, alongside monthly and annual billing choices; confirm the selected billing period and checkout total.
There is a distinction between the homepage's agent pitch and the plan table. The AI Agent field is not included for Free, Starter or Growth in the retrieved comparison, while Enterprise explicitly lists it. Ask which plan gives access to the Kopilot workflow you intend to use rather than assuming that every AI-completion allowance includes the full agent.
Match access and data handling to the team
Enterprise lists SSO, custom integrations, dedicated support and an SLA. Review the actual agreement if those controls are necessary for your customer data. Confirm who can see records, connect channels and authorize outbound messages.
Estimate support volume across completions, emails, storage and workflow runs before subscribing. A connected inbox can improve access to context, but it also raises the cost of a mistaken reply or record update. Judge the service by the accuracy and reviewability of a complete task with your own support requirements.