Sideconvo

Sideconvo adds an AI conversation interface to a website. Visitors can type questions or speak and hear answers, while the agent uses information from the site's pages. The Sideconvo homepage presents it for ecommerce product guidance, searching blog or news content, and answering company questions.

Register the site and add the interface

Setup begins with signing up and registering your website. Sideconvo crawls the site's pages to learn its content, FAQs, and products. You then customize the tone and tell it what to focus on or avoid. The documented installation adds a line of code to the site header to enable voice and text conversations.

A store could use the interface to guide visitors toward relevant products, while a publication could help readers locate information in its existing articles. Those uses depend on the pages the agent can access. Check representative visitor questions against your content before relying on the agent to explain a product or policy.

Control the knowledge and presentation

The admin dashboard lets you manage sitemaps and pages. You can add pages manually, exclude pages from the knowledge base, and re-crawl pages. Those controls are useful after changing a policy or product description: update the source and ensure the agent is using the intended material.

You can also review visitor interactions to see what people ask and whether your site knowledge covers those questions. Use that view to improve the source pages or adjust the agent's instructions. Tone controls and conversation starters let you decide how the interface introduces your website and responds to visitors.

Choose who can use the agent

Sideconvo allows anonymous visitor access or sign-in requirements through SSO, with Google, Microsoft, and Apple among the listed options. An owner can limit access or make the agent available to everyone. Decide which visitors should receive answers before enabling it across the site.

The publisher also invites agencies to deploy Sideconvo on client websites. For an agency, each site's knowledge and tone deserve their own review. The homepage advertises support for visitors in their language, but does not enumerate a language list; verify the languages your audience needs during setup. Voice is another interaction option alongside text, so evaluate both paths with the questions your visitors are likely to ask.