KaiCalls
KaiCalls provides a business phone service with an AI answering agent. Kai can collect caller details, answer configured business questions, and prepare a summary for follow-up. Its recommended forwarding setup gives your existing phone the first chance to ring and sends unanswered calls to the agent.
Route calls from an existing number
Conditional call forwarding lets you retain the number customers already dial. The forwarding guide explains that you make this change through your phone provider and enter the Kai number from your account as the destination.
Forwarding moves calls, not texts. The guide asks you to call the business number from another phone, allow the configured forwarding condition to occur, speak to Kai, and inspect call history. That test matters because KaiCalls cannot see whether the carrier accepted your settings. Check the effect on provider voicemail as part of the setup.
Configure intake and follow-up
The service lists team routing, live transfers, transcripts and recordings when recording is enabled, and automated follow-up. Calendar booking uses a connected Google Calendar or GoHighLevel calendar; rescheduling and cancellation require Google Calendar.
CRM, email, and automation connections need configuration for the fields and actions you intend to use. SMS needs number approval and a registered sender; WhatsApp needs its own sender setup. Connected services may charge separately. Those requirements are relevant if your goal extends beyond capturing a callback request into sending messages or booking appointments.
Match the plan to call volume
The pricing page lists Kai Backup at $10 monthly for approximately twenty agent-answered calls, Kai Line at $79 for approximately 170, and Kai Office at $349 for approximately 800. It describes these as expected or fair-use allowances and states that there are no per-minute overage charges.
Live phone service requires payment. A free browser demo is available before activation. Additional numbers, office connections, hardware, optional website call tracking, and telecom taxes or regulatory fees can add to the base price. Confirm the complete phone setup and expected volume before activating customer calls.