ZenOp AI Receptionist
Answer calls on an existing business number
ZenOp is an AI phone receptionist for small businesses and solo professionals. It is designed to answer inbound calls, respond to routine questions, capture lead information and book appointments when the owner or staff cannot pick up. The vendor lists English and Spanish support and human handoff when needed.
A business can forward its current phone number to the dedicated number ZenOp provides. Setup involves supplying business hours, services, prices and booking rules, then connecting Google Calendar. The site offers a 30-minute assisted setup call that includes configuration and a live test call.
Turn calls into follow-up work
ZenOp documents Google Calendar booking, SMS follow-ups, appointment reminders and review requests. After a call, the dashboard provides summaries, transcripts and caller information. Its post-call analysis also includes fields such as intent, urgency, sentiment, action items and gaps in the information supplied to the receptionist.
That makes it useful for a business that needs both an initial phone response and a record of what to do next. During setup, test the questions callers actually ask and the situations that should reach a person. Keep prices, service details and calendar availability current so the receptionist has accurate business information.
Plans depend on included call minutes
The pricing page lists Starter at $150 per month for 100 minutes, Basic at $250 for 200, Pro at $350 for 400 and Business at $550 for 1,000. Every plan includes the same features; the included minutes differ. ZenOp advertises a 30-day free trial without a credit card.
The pricing page says exceeding the included minutes triggers an upgrade to the next tier, with the higher rate applied at the next billing cycle and 48-hour notice. Confirm how that policy works at the top tier before committing to a high-volume workflow.
Check whether the business is a fit
The about page describes the service as optimized for businesses with 1 to 20 employees. ZenOp states that it is not HIPAA compliant and is unsuitable for handling protected health information. It also excludes outbound sales calling and warns that it may not meet the needs of compliance-heavy phone workflows. Those limits matter when deciding which calls to route to the service.