Meet Green Dot Assist: Starbucks Generative AI-Powered Coffeehouse Companion - About Starbucks

Starbucks Launches Green Dot Assist: An AI-Powered Barista Companion

Starbucks is integrating generative AI to enhance the coffeehouse experience and support its employees. Announced at the Leadership Experience event, Green Dot Assist is a new virtual assistant designed to assist baristas.

"Technology at Starbucks is designed to enable human connection in our coffeehouses."

What is Green Dot Assist?

This innovative tool is a real-time assistant for baristas. Instead of relying on traditional manuals or lengthy searches, employees can now use in-store iPads to ask Green Dot Assist questions and receive immediate, conversational answers.

Key Features:

• Real-time assistance: Provides instant answers to barista inquiries.
• Conversational interface: Answers questions in a user-friendly, conversational manner.
• Empowering baristas: Helps green apron partners quickly find information.