Meta centralizes Facebook and Instagram support, tests AI support assistant | TechCrunch

Key Takeaways

• Meta is launching a new centralized support hub for Facebook and Instagram users, the company announced on Thursday, adding that its prior support options haven’t “always met expectations.
• ” Within the hub, users will find tools to report an account issue, recover an account they’ve lost access to, and get answers via AI-powered search and an AI assistant.