Nowistay: AI Guest Messaging for Vacation Rentals

Nowistay is a vacation rental service that combines guest messaging, a digital welcome guide and channel management. The product overview describes an AI co-host that answers guests using information from a property listing and its guide. The service is aimed at hosts managing messages and bookings across more than one channel.

How does the guide connect to guest support?

Nowistay says it can import an Airbnb listing and turn it into a mobile guide that guests open from a link. The guide can give a guest common details before they have to send a message. The AI Channel Manager adds a unified inbox and syncs calendar and price information across supported booking channels, including Airbnb, Booking.com and Vrbo.

The vendor's help page describes another feature that flags how a stay is going. When the AI handles a message, it rereads the conversation and labels the stay Happy or Unhappy with a short reason. A host can correct the label. A stay does not receive a mood label before the guest sends a first message.

What is included in each plan?

The pricing page lists a guide-only plan at $3 per property per month and the AI Channel Manager at $15 per property per month. The first month is a trial. Some features cost extra. For example, voice assistance for guests is an optional account-level add-on, rather than part of the base subscription. WhatsApp alerts to the team and WhatsApp conversations with guests have different pricing treatment.

How should a host start?

Choose one property and check that its listing and guide describe the current arrival process. Test a typical guest question and one situation that needs a human, such as an access issue. Nowistay can help surface the conversation, but a host still needs a person to check the property facts and resolve requests the guide cannot handle.