Neo AI engineer
Neo offers ML tooling through credit-priced plans with Lite and Pro modes. Its subscription choices distinguish software access, customer-supplied compute and enterprise infrastructure features. The captured public pages give a useful starting point for comparing those options, although several operational details need confirmation before a purchase.
Identify the task you want to run
The retrieved Neo homepage describes an asynchronous LLM benchmarking case study spanning coding, reasoning, structured output and long-context retrieval. It lists more than 150 tasks across ten categories and models from several providers. This describes the case study; it does not establish which tasks, models or integrations are available in every subscription.
Bring a representative job to the trial or guided demonstration. Ask which mode it requires, which environment runs it and how many credits the complete job consumes. Those answers are more useful for estimating your workload than a monthly credit number by itself.
Compare credits and mode access
The captured Neo pricing page lists Starter at $29 per month with 29,000 credits and Value at $69 with 100,000 credits. Both are limited to Lite mode and list bring-your-own compute through a VPC. Their support options differ, with community support for Starter and basic email support for Value.
Pro is listed at $199 per month with 250,000 credits, Lite and Pro modes, concierge onboarding and priority email support. Enterprise uses custom pricing and credit allocation, with a dedicated success manager, SSO, audit logs and an SLA listed among its features.
Check the current quote and billing terms before signing up. The public page includes a free-trial invitation, but the captured text does not state its duration or credit allowance.
Clarify where the compute runs
There is an important inconsistency in the captured pricing information. The Pro card lists 720 hours of dedicated compute, while the comparison table marks dedicated platform compute only for Enterprise. Ask Neo to clarify that entitlement and the applicable hardware before budgeting a job around it.
The page also displays questions about Lite versus Pro modes and running out of credits without the answers in the retrieved text. Confirm overage behavior, provider charges and the requirements for connecting your own environment during the demonstration. An evaluation should include both a successful run and its full cost, rather than assume that the subscription price covers every infrastructure expense.