Automate Your Business with AI call Assistant
Botphonic provides AI phone agents for business call handling. The official product page describes inbound answering, outbound campaigns, appointment booking, and human handoff in the same platform. A business can use its agents for an answering service, a receptionist workflow, or call-center operations.
Answering calls and completing actions
Botphonic can check calendar availability and book appointments. Its receptionist workflow supports Google Calendar, Outlook, and scheduling tools, confirms the booking, and sends a confirmation. The publisher also lists updates to contact records in Salesforce, HubSpot, or Zoho.
Inbound and outbound calls can share an agent, voice, and knowledge base. Outbound uses include lead follow-up, reminders, and re-engagement campaigns. The product page describes spam and robocall screening, sentiment analysis, and escalation to a person. After a call, a recording, transcript, and summary can reach the CRM and the team's inbox.
Connecting telephony and languages
Botphonic connects through SIP trunking with providers including Twilio, Telnyx, and Plivo. The publisher says businesses can keep their current numbers or buy local and toll-free numbers inside the platform. Its call-center interface also lists a visual workflow builder, transcripts, and QA scoring.
The service advertises more than 50 languages and regional variants, including English variants, Spanish, Arabic, Hindi, and other Indian languages. It describes switching language during a call when the caller changes language. Teams control the script, voice, and business rules used by the agent.
Plans, call limits, and the trial
The pricing page charges for talk minutes and concurrent calls. Its FAQ lists Starter at $20 per month billed yearly or $22 billed monthly, including 50 talk minutes and five concurrent calls. Pro lists $55 per month billed yearly, with 120 minutes and 25 concurrent calls. Enterprise pricing depends on volume, concurrency, and the required compliance scope.
A pay-as-you-go option uses a $250 prepaid credit wallet at $0.40 per talk minute. The 14-day trial includes 20 free minutes and requires a card. The publisher says a $1 verification charge is refunded within 48 hours and subscription billing starts on day 15 if you remain subscribed. Extra minutes on subscription plans use the plan's overage rate, so minute volume and simultaneous-call demand both affect the plan choice.